asialaw Client Service Excellence 2020: The highest rated lawyers to work with



The most successful lawyers go to great lengths to ensure they provide their clients with consistent and high-quality service.

As part of the research process for asialaw Profiles we survey buyers of legal services and ask them to assess and rate the lawyers they used for their quality of service (1: Poor to 7: Excellent) in the following attributes:

CLIENT MANAGEMENT

  • Client relationship management
  • Communication
  • Listening to and implementing feedback
  • Meeting deadlines
  • Problem solving
  • Responsiveness and accessibility
  • Risk management

 KNOWLEDGE

  • Country knowledge
  • Industry sector knowledge
  • Innovative solutions
  • Knowledge of your business
  • Legal knowledge and ability

 COMMUNICATION

English language capability (if applicable)

Methodology:

  • Only lawyers with the highest overall aggregate ratings have been included. The scores must also be backed up with detailed feedback based on the quality of service received.
  • In jurisdictions where no lawyer is listed indicates insufficient feedback/evidence received.
  • In jurisdictions where more than one lawyer has been listed 1) indicates a high volume of client feedback received 2) only lawyers with a similar number of client responses have been considered.

Here are the results from the 2020 edition. Congratulations from the asialaw team to all lawyers listed!

A special thanks to Luky Walalangi at Walalangi & Partners, Indonesia and Chaoyi Ji at East & Concord, China for sharing their thoughts with asialaw on how they deliver Client Service Excellence!




2020 ratings

Bangladesh:
Corporate and M&A
Ferdaus Rahman, A.S & Associates


Cambodia:
Banking and finance
Youdy Bun, Bun & Associates


China: 
Banking and finance
Shirley Lu, Zhong Lun Law Firm

Capital markets
 - Haibo Jia, Zhong Lun Law Firm
 - Zhiqiang Zhang, Jingtian & Gongcheng

Corporate & M&A
 - Norman Zhong, Fangda Partners
 - David Tang, Han Kun Law Offices
 - Jian Yao, Jingtian & Gongcheng

Dispute resolution
 - Chaoyi Ji, East & Concord *Q&A with asialaw*
“Chaoyi Ji is a knowledgeable and responsible lawyer. He has great enthusiasm for his work, and He can always give us good advice.”

 - Huawei Sun, Zhong Lun Law Firm
 - Jiuguang Zhao and Yunjian Hou, Global Law office

Private equity
Sean Li, Private equity, Han Kun Law Offices
Yifeng Gao, Shipping, Global Law Office

Technology and telecommunications
Yang Zhou, Zhong Lun Law Firm

 

Hong Kong:
Banking and finance
Freda Lim, Freda Lim & Co.

Dispute resolution
Nick Gall, Gall

Intellectual property
Mena Lo, Wilkinson & Grist

Labour and Employment
Andrea Randall, Gall


India:
Banking and finance
 - Aditya Khadria, Economic Laws Practice
 - Siddharth Srivastava, Khaitan & Co
 - Karan Mitroo, L&L Partners

Competition and antitrust
Avaantika Kakkar, Cyril Amarchand Mangaldas

Corporate and M&A
Saket Shukla, Phoenix Legal

Dispute Resolution
Mohit Chadha, IndusLaw

Investment funds
Sameena Chatrapathy, Universal Legal

Labour and employment
 - Namita Viswanath, IndusLaw
 - Anshul Prakash, Khaitan & Co.

Project finance
Santosh Janakiram, Cyril Amarchand Mangaldas

Real Estate
Promila Dhar, India Law Offices


Indonesia:
Banking and finance
Danny Bonar Sinaga, Hanafiah Ponggawa & Partners (Dentons HPRP) 

Corporate and M&A
Luky Walalangi, Walalangi & Partners *Q&A with asialaw*
“He is a very capable lawyer in this practice area, who knows well about the history of the joint venture company and the way of thinking of the people in it, as well as those in its parent company like me, and properly takes such factors into account when advises me.”


Japan:
Banking and finance
 - Shigeki Okatani, Mori Hamada & Matsumoto
 - Naoki Ishikawa, Mori Hamada & Matsumoto

Capital markets
Ryu Umezu, Anderson Mori & Tomotsune

Corporate and M&A
Koji Toshima, Mori Hamada & Matsumoto

Competition/antitrust
Setsuko Yufu, Atsumi & Sakai

Dispute resolution
Mugi Sekido, Mori Hamada & Matsumoto

Insurance
Tomoki Debari, Anderson Mori & Tomotsune

Labour and employment
Kazutoshi Kakuyama, Anderson Mori & Tomotsune

Real estate
Satoru Hasumoto, Mori Hamada & Matsumoto

Restructuring and insolvency
 - Takahiro Inou, Mori Hamada & Matsumoto
 - Zentaro Nihei, Anderson Mori & Tomotsune


Kazakhstan
Corporate and M&A
Liza Zhumakhmetova, Signum


Malaysia
Corporate and M&A
 - Andre Gan, Wong & Partners
 - Fariz Abdul Aziz, Skrine

Dispute resolution
Idza Hajar, Zul Rafique & Partners

Intellectual property
Karen Abraham, Shearn Delamore

Labour and employment
Donovan Cheah, Donovan & Ho

Media and entertainment
Jessie Tan, Shin Associates


Myanmar
Dispute resolution
 - Suegene Ang, WongPartnership


New Zealand
Banking and finance
 - Miriam Andrews, Buddle Findlay
 - Paul Farrugia, Buddle Findlay
 - Peter Owles, Buddle Findlay

Construction
David Holden, Anderson Lloyd

Corporate and M&A
 - Chris Bargery, Anderson Lloyd
 - Tim Mitchelson, Harmos Horton Lusk
 - Sarah McEwan, Buddle Findlay

Environment
Alanya Limmer, Buddle Findlay

Intellectual property
Philip Wood, Buddle Findlay

Labour and employment
 - Jim Roberts/Alison Maelzer, Hesketh Henry
 - Shaun Brookes, Buddle Findlay

Regulatory
Alastair Hercus, Buddle Findlay

Restructuring and insolvency
Myles O'Brien, Buddle Findlay

Tax
Tony Wilkinson, Buddle Findlay


Pakistan
Dispute resolution
Yousaf Khosa, RIAA Barker Gillette


Philippines
Banking and finance
Ramil Bugayong, Puyat Jacinto & Santos

Capital markets
Everlene O. Lee, Angara Abello Concepcion Regala and Cruz

Corporate and M&A
 - Julius Cervantes, Quisumbing Torres 
“This lawyer is exceptional and very easy to work with.  His responsiveness and calibre of legal advice is exceptional.”

 - Marievic Anonuevo, SyCip Salazar Hernandez & Gatmaitan

Dispute resolution
 - Daryl Chua, Cruz Marcelo & Tenefrancia
 - John Jerico Balisnomo, Cruz Marcelo & Tenefrancia
 - Rodel A. Cruz, Cruz Marcelo & Tenefrancia

Energy
 - Monalisa C. Dimalanta, Puyat Jacinto & Santos
 - Najha Katrina Estrella, Puyat Jacinto & Santos

Labour and employment
 - Leslie Dy, SyCip Salazar Hernandez & Gatmaitan
 - Russel L Rodriguez, SyCip Salazar Hernandez & Gatmaitan


Singapore
Banking and finance
 - Susan Wong, WongPartnership
 - Renu Menon, Drew & Napier
 - Pauline Chong, Drew & Napier

Capital markets
Rosabel Ng, WongPartnership

Corporate and M&A
Jon Nair and Priscilla Wang, , Drew & Napier 

Dispute resolution
 - Wendy Lin, WongPartnership
 - Murali Pany, JTJB Law
 - Philip Fong, Eversheds Harry Elias
 - Adam Maniam, Drew & Napier

Labour and employment
Ian Lim, TSMP Law Corporation

Real estate
Dorothy Marie Ng/Bonnie Wong, WongPartnership

Restructuring and insolvency
 - Suresh Nair, PK Wong & Nair
 - Mei Yen Tan, Oon & Bazul
 - Sushil Nair and Julian Kwek, Drew & Napier


South Korea
Aviation
 - Christopher Cho, Yulchon
 - Gui Hwan (Peter) Yang, Lee & Ko
 - Young Min Kim, Kim & Chang

Banking and finance
 - Sangmyoung Shin, Kim & Chang
 - Hyunjoo Oh, Capital markets, Lee & Ko

Corporate and M&A
 - Young Ho Kang, Corporate and M&A, Yoon & Yang
 - Joon Hyung Kim, Yulchon

Dispute resolution
 - In Sang Kang, Lee & Ko
 - Kay-Jannes Wegner, Kim & Chang
 - Il Bong Moon, Yulchon
 - Jeong Ho Ahn, Kim & Chang
 - Sung Jean Seo, Kim & Chang
 - Kyunghoon Lee, Lee & Ko

Young Su Shin, Insurance, Yulchon

Labour and employment
Do Hyung Lee, Kim & Chang

Real estate
Young Woo Park, Yoon & Yang

Shipping
Jin Young Jung, Lee & Ko

Technology and telecommunications
Min Chul Park, Kim & Chang


Sri Lanka
Intellectual property
Anomi Wanigasekera, Julius & Creasy


Taiwan
Dispute resolution
Hung Ou Yang, Brain Trust International Law Firm

Corporate and M&A
George Lin, Lin & Partners


Thailand
Dispute resolution
Nattaphol Chinawong, Natipatana Law Office

Insurance
Athistha (Nop) Chitranukroh, Tilleke & Gibbins


Vietnam
Banking and finance
Hong Be Yi and Kyu Sik Kim, Yulchon

Corporate and M&A
 - Hyung Ki Lee, Yulchon
 - Justin Gisz, Frasers
 - Mark Fraser, Frasers
 - Vo Ngoc Minh Truc, Frasers
 - Vo Ha Duyen, VILAF