As part of the research process for asialaw Profiles we survey buyers of legal services for their feedback on:

  • Assessment and Rating of law firms and lawyers’ quality of service and work
  • Upcoming market trends

Here is a snapshot of the data for Vietnam:

Firm attributes

We ask clients to rate law firms on the following (from 1 poor to 5 excellent)

  • Costs transparency
  • Extensive local/international network
  • Industry sector knowledge
  • Technical ability and innovation
  • Use of technology
  • Value for money
  • Client relationship management
  • Risk management

Best firm by individual attribute

  • Costs transparency: Dilinh Legal
  • Extensive local/international network: Vina Legal
  • Industry sector knowledge: Vina Legal
  • Technical ability and innovation: Dilinh Legal
  • Use of technology: Dilinh Legal, Lexcomm (tie)
  • Value for money: Dilinh Legal
  • Client relationship management: Dilinh Legal, Vina Legal (tie)
  • Risk management: Dilinh Legal


Best overall firms by aggregate score:

  1. Dilinh Legal
  2. Vina Legal
  3. Lexcomm
  4. Audier & Partners
  5. VILAF

General statistics

Highest rated law firm attribute: Overall client relationship management                            

Lowest rated law firm attribute: Use of technology

Lawyer attributes

We ask clients to rate lawyers based on the following attributes (from 1 poor to 5 excellent)

  • Communication
  • Commercial understanding
  • Country knowledge
  • Industry sector knowledge
  • Listening to and implementing feedback
  • Meeting deadlines
  • Responsiveness and accessibility
  • Technical ability


Best lawyer based on aggregate score: Pham Ba Linh, Lexcomm

General statistics

Highest rated lawyer attribute: Communication

Lowest rated lawyer attribute: Industry Sector Knowledge


Market feedback

Topic that concerns clients most

Regulatory or governmental changes

How law firms can assist clients:

  • Update on local regulation change or new regulation
  • Keep up to date to changes drafted by the authorities


Which practice area do they anticipate to give more work to external legal counsel in the next 12 months


Which practice area do they anticipate to give less work to legal counsel in the next 12 months:

No clear trend


How can law firms improve their service to clients?

  • Continue to add areas of expertise
  • Employ more experienced lawyers
  • Extend their knowledge into the Pharmaceutical field to be up to date to the recent changes the authorities are implementing
  • Improve industry knowledge
  • Improve procedures, more frequent updates on transaction time
  • Listening and understanding more about the client's opinion
  • Maintain and even increase their human resources to properly cover allocation of work
  • Quicker response to client