The most successful law firms go to great lengths to ensure they provide their clients with consistent and high-quality service.

As part of the research process for asialaw Profiles we survey buyers of legal services and ask them to assess and rate the lawyers they used for their quality of service (1: Poor to 5: Excellent) in the following attributes:

CLIENT MANAGEMENT

  • Client relationship management
  • Communication
  • Listening to and implementing feedback
  • Meeting deadlines
  • Problem solving
  • Responsiveness and accessibility
  • Risk management
  • Costs transparency


FEES AND BILLING

  • Managing costs and budget
  • Value for money

FIRM SETUP

  • Depth of team
  • International network
  • Use of technology
  • Value added services (e.g. secondments, training)

KNOWLEDGE

  • Country knowledge
  • Industry sector knowledge
  • Innovative solutions
  • Knowledge of your business
  • Legal knowledge and ability

 

Methodology:

Only law firms with the highest overall aggregate ratings have been included. The scores must also be backed up with detailed feedback based on the quality of service received.


In jurisdictions where no lawyer is listed indicates insufficient feedback/evidence received.

Here are the results from the 2021 edition. Congratulations from the asialaw team to all lawyers listed!

 

A special thanks to our sponsors who contributed a Q&A on how they achieve Client Service Excellence!!

2021 ratings

Bangladesh:
Best overall firm by aggregate score: A.S Associates

Brunei:
Best overall firm by aggregate score: Abrahams Davidson & Co.

Cambodia:
Best overall firm by aggregate score: Sciaroni & Associates *firm dissolved as of 2021*


China:
Best overall firms by aggregate score:


Hong Kong:
Best overall firms by aggregate score:


India:
Best overall firms by aggregate score:

  • Banking and finance: Economic Laws Practice
  • Competition/antitrust: Trilegal
  • Corporate and M&A: Trilegal
  • Dispute resolution: Phoenix Legal
  • Energy: J Sagar & Associates
  • Intellectual property: K&S Partners
  • Investment funds: IC Universal Legal
  • Labour and employment: IndusLaw
  • Private equity: Vertices Partners
  • Real estate: IndusLaw


Indonesia:
Best overall firms by aggregate score:


Japan:
Best overall firms by aggregate score:

  • Capital markets: Anderson Mori & Tomotsune
  • Competition/antitrust: Atsumi & Sakai
  • Corporate and M&A: Atsumi & Sakai
  • Real estate: Atsumi & Sakai


Kazakhstan
Best overall firm by aggregate score: UNICASE

Malaysia
Best overall firms by aggregate score:

  • Banking and finance: Wong & Partners
  • Competition/antitrust: Shearn Delamore
  • Construction: Lee Hishamuddin Allen & Gledhill
  • Corporate and M&A: Lim Jo Yan & Co
  • Dispute resolution: Lee Hishamuddin Allen & Gledhill
  • Intellectual property: Wong Jin Nee & Teo
  • Real estate: Zain & Co
  • Tax: Shearn Delamore


Macau
Best overall firm by aggregate score: Manuela Antonio Advogados

Maldives
Best overall firm by aggregate score: SHC Lawyers


Mongolia

Best overall firm by aggregate score: Melville Erdenedalai


Pakistan

Best overall firm by aggregate score: Akhund Forbes


Philippines
Best overall firms by aggregate score:

  • Banking and finance: Sycip Salazar Hernandez & Gatmaitan
  • Corporate and M&A: ACCRALAW
  • Dispute resolution: Quisumbing Torres
  • Intellectual property: Cruz Marcelo & Tenefrancia
  • Labour and employment: Quisumbing Torres
  • Tax: BDB Law


Singapore
Best overall firms by aggregate score:


South Korea

Best overall firms by aggregate score:


Sri Lanka

Best overall firm by aggregate score: Sudath Perera Associates


Taiwan

Best overall firm by aggregate score: Brain Trust International Law Firm


Thailand

Best overall firms by aggregate score:

  • Banking and finance: Chandler MHM Limited
  • Dispute resolution: Weerawong, Chinnavat & Partners
  • Intellectual property: Tilleke & Gibbins


Vietnam
Best overall firms by aggregate score:

  • Banking and finance: Frasers Law Company
  • Construction: Frasers Law Company
  • Corporate and M&A: Frasers Law Company
  • Dispute resolution: Dzungsrt & Associates
  • Energy: Frasers Law Company
  • Intellectual property: Tilleke & Gibbins
  • Labour and employment: Frasers Law Company
  • Real estate: ZICO Law
  • Regulatory: Tilleke & Gibbins